MPSU Home Store Shipping Policy
We are dedicated to ensuring that your orders are delivered in a timely manner. Here’s a detailed look at our shipping policy:
Processing Time
- All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Options & Rates
- We offer various shipping options to cater to your needs. Shipping rates are determined by the weight of your order and the shipping method selected at checkout.
Economy Shipping
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Orders over $50.00: Free (5 to 8 business days)
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0lb–5lb: $4.90 (5 to 8 business days)
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5lb–70lb: $19.90 (5 to 8 business days)
Standard Shipping
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0lb–1lb: $6.90 (3 to 4 business days)
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1lb–5lb: $9.90 (3 to 4 business days)
Order Tracking
- Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment.
Delivery Issues
- If you have not received your order within the expected timeframe, please contact our support team at support0001@mpsu.net. We will be happy to assist you in tracking your order.
Address Changes
- Please ensure that your shipping address is correct at the time of purchase. Any changes to the shipping address after the order has been placed may result in delays.
Shipping Restrictions
- At this time, we only ship within the United States. We do not offer international shipping.
Damaged or Lost Items
- If your item arrives damaged or is lost in transit, please contact us immediately at support0001@mpsu.net so we can resolve the issue as quickly as possible.
Return Policy
- For information on returns and exchanges, please refer to our Return Policy page.
Contact Us
- If you have any questions or concerns regarding shipping, please don't hesitate to reach out to our customer support team at support0001@mpsu.net.
Thank you for shopping with MPSU Home Store. We appreciate your business and are here to provide the best possible shopping experience!